Warranty Information Tips：Order ID, Serial Number, Proof of Purchase.

• Order ID : You can find you order ID in the order history of the account, through which your purchase was made.
• Serial Number : The Serial Number can be found on the main body of the product, but does not appear on the packaging. It will appear as S\N: XXXXXXXX.
• Proof of Purchase : If you have bought Jackery's products off-line, from stores, you'll need to upload proof of purchase, including tickets, vouchers, shopping receipts etc. You'll be required to indicate the date of purchase, product name and store. You can also note the information in the remarks-bar. We'll verify it ASAP.